Our Culture

The Main Street America Group feels it is not the “what” we do, but the “how” we do it that distinguishes us from our competition. This is defined as “The MSA Experience.” This experience is reinforced and strengthened through our interactions with our customers and is created by employees who are flexible and adaptable in our ever-changing marketplace.

Vision

To be the most trusted and valued customer-driven insurance company.

Mission

We take care of our customers better than anyone else.

Values

We operate under these foundational core values:

Innovative

Resilient, Risk Taking, Iterative

Inclusive

Empower, Accept, Belong

Accountable

Ownership, Urgency, Excellence

Courageous

Agile, Entrepreneurial, Driven

Caring

Respective, Empathetic, Collaborative

Trustworthy

Transparent, Authentic, Ethical

 

For specifics on how we live our values and what we expect of our employees, read the Enterprise Code of Conduct and Business Ethics.